STAFF MEMBERS
YOUR CAPITAL
Your employees are the most important factor in the success of your company. Their share of your cost structure is significant if not the largest!
CATERING INDUSTRY TRAINING
HORECA TRAINING - division of HORECA OPTIMA - provides specific training and coaching activities for all Horeca employees (restaurant, front office, kitchen, management, business managers) at affordable prices.
Experience has shown that training and coaching performed by external parties has an increasing impact on the functioning of a team and, thanks to the right follow-up, lasts much longer. HORECA TRAINING therefore resolutely chooses to provide these services only on a tailor-made basis. We do not believe in 'one size fits all'.
You indicate for whom and what specifically needs to be improved and we coach and train your employees to the desired level.
TRAINING OFFER
• Better sales techniques
• Hospitality from 'greeting' to 'farewell'
• Implementation of new working methods
• Adapt existing working methods / get rid of entrenched habits
• Guide new employees
• How to deal with complaints
• Motivation of individuals & teams
• 'Mise en Place' efficiency
• Leading teams
• Management training
OUR APPROACH
we listen to your needs and give a 1st advice
we are working out a first proposal method and budget
we will discuss this with you and take the comments along
we finalize the course/methodology and budget and start
we report on our claims
we finalize the process/project by an extensive feedback
we implement the agreed succession process
Scroll down
OUR APPROACH
-
we listen to your needs and give a 1st advice
-
we are working out a first proposal method and budget
-
we will discuss this with you and take the comments along
-
we finalize the course/methodology and budget and start
-
we report on our claims
-
we finalize the process/project by an extensive feedback
-
we implement the agreed succession process